- Its empirical: Forget about big theories, this design method is about user behavior and user experience.
- It’s iterative: It’s a sociological process in which the research phase is followed by the phase design phase.
- It’s participative: The user takes part in the design process, because of that the product needs to adapt to the user, not viceversa.
- It takes into account human diversity: Find the best fit / adjustment for the maximum number of people.
- Taking into account that the user task, recognizing that the task is specific to each user.
- It has a systemic approach: the relationship between the user and the product takes place in a social, technical, economic, political and environmental.
- It is pragmatic: it recognizes that there may be limits to what really is practical in each case and find the best result within those limits.
This image from Pascal Raabe explain it:
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